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Enterprise Resource Planning

The Freight Forwarder’s objectives are efficiency and scalability to boost bookings and increase revenue/profit without increasing company overhead. SWIVEL Software can help!

International logistics companies’ branches can operate using the same ERP platform to eliminate errors and acquire more time to service their customers. Our language and documents pack serve as one GLOBAL systems application in ENGLISH, CHINESE, JAPANESE.

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Corporate
ERP System

  • Single collaborative platform to connect all branch offices

  • Shipment data and financial data integration

  • Operation performance vs Financial performance

  • EDI / API integrations for carrier booking and customs process

  • Local tax support or accounting software integration

  • Management accounting for corporate analysis and agent settlement

  • Multi-languages and multi-currencies support

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Air, Sea, Land, Multimodal Transport

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Inbound & Outbound

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International & Consolidations
& Multimodal Transport

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Workflow Efficiency 

  • Minimize data entry 
  • Avoid redundant of shipment data 
  • Task management tool 
  • Email communications and confirmation
  • EDI auto-updates shipment status
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EDI Connectivity

  • Inter-Office Shipment EDI

  • Partner link to connect to destination agent with built-in data mapping

  • Support AMS, ACI, ENS, JP24, EAWB and industrial EDI standard

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Data Analytics Reporting 

  • Process organizing data into informational summaries by overall branch performance, financial reports by tonnage and revenue. 

  • Data Summaries ranking reports by Agents, Carriers, Booking, Shipments, and other customizable reports needed in the system. 

  • CRM customer data analytics by performance and sales team assessment. 

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Cloud Data Security 

  • Cloud applications accessible via the internet and work anywhere.  

  • Private and secure database log in hosted by AWS 

  • Each security level will be set up by a user, customer, or other trading partners. 

  • Daily redundant backup hosted by AWS 

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Customer Support Team

  • Our IT support team provides a smooth roll-out rapid response before the systems go-live date 

  • Our Support team will configure and implement our systems to suit your organization's multi offices or multi country branch locations.

  • Software Training can be scheduled and arranged on-site, remotely online, phone or email

  • Technical issues are managed by our ticketing systems 

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BUSINESS SCOPE

Swivel ERP

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LOGISTICS MANAGEMENT

SHIPPER  I  FORWARDER  I  WAREHOUSE I  CUSTOMER

ORDER WORKFLOW
FACTORY l TRADER

Submit ERP (POM/WMS)
Po Customer + Forwarder

INDIRECT
3PL l 4PL l TRUCKER

Cargo Pickup

Update POM/TMS

DIRECT
WAREHOUSE

Receive / Storage /

Pick & Pack / Release

Update TMS / WMS

TERMINAL(s)

Air / Sea Freight

Check Cago & Onboard

Update TMS

BROKER

Customs Clearance

Update TMS

CARRIER

Air / Sea Freight

Out-Port to Import-Port

Update TMS

DIRECT
TRUCKER(s)

To Warehouse

Direct to Customer

Update TMS

INDIRECT
WAREHOUSE

Receive / Store / Inventory / 

Pick & Pack / Release

Update TMS / WMS

CUSTOMER

Goods Receive & Sign

Update POM + TMS + WMS

Alert Shipper

TRANSPORTER

Delivery Order / Note

Update TMS

Alert Customer